Samuel Bierman, BS, CAP, ICADC, CNDAI
Executive Director, Co-Founder
Sam Bierman is the Executive Director for Maryland Addiction Recovery Center. A graduate of Indiana University with a Bachelor’s of Science in Business Management, Sam started in the field as Counselor Assistant at Caron Renaissance in Boca Raton, Florida, eventually working his way up to Director of Operations for Caron Ocean Drive, Caron’s program focusing on executive clientele. As Executive Director of MARC, Sam is responsible for overseeing the entire clinical and administrative operations of the organization. Sam’s clinical philosophies center around developing a strong therapeutic alliance between the clinician and client, as well as treating addiction as a family disease. His entrepreneurial spirit has always led him on a personal mission: to open a treatment center where he can use his personal and professional experience to implement a clinically driven philosophy where the client’s best interest is always the top priority, and Maryland Addiction Recovery Center has become that vision realized. Outside of his work at MARC, Sam also serves on the membership committee of NAATP, the board of directors of local non-profits Phoenix Foundation of Maryland and Shalom Tikvah, and was named a Baltimore Business Journal’s “40 Under 40” Class of 2019 honoring Baltimore’s emerging business leaders.
Corporate Director of Marketing, Co-Founder
Zach Snitzer is the Corporate Director of Marketing at Maryland Addiction Recovery Center and is responsible for the business development, marketing, branding, public relations, communications, and social media strategies of the organization. Born and raised in Owings Mills, Maryland, Zach is a graduate of the University of Maryland, College Park with a Bachelor’s of Arts in Communications and Marketing. He previously worked as Director of Communications and Online Marketing for a local company, Maryland Amateur Sports (MAS) Communications, where he focused on growing the new business to expand the opportunities for young athletes to compete in local, regional, and national leagues, tournaments, and event, and as an Associate Producer/Creative Director for United States Media Television in Coral Springs, Florida. At US Media, Zach was in charge of creating educational and business programming for television and working with national and regional companies on their marketing, branding, and social media across multiple communication platforms. Due to his own personal journey of recovery, Zach had a vision of bringing world class long-term treatment to his home state that viewed addiction as a chronic illness and offered a continuum that truly aided in healing patients and families with a path of sustainable recovery. In addition to his duties at MARC, Zach also serves on the Board of Directors of Valley/Bridge House, the D.C.-Maryland-Virginia Professional Liaison’s Association (DMV-PLA) leadership committee, and the National Advisory Board for the National Conference on Addiction Disorders (NCAD.)
Dr. Jennifer Richards, PsyD, is the Clinical Director at Maryland Addiction Recovery Center. She earned her Bachelor’s Degree in psychology from Loyola University and her doctorate in clinical psychology from The George Washington University in Washington, DC. Dr. Richards completed her internship and postdoctoral fellowship at The Institute of Living/Hartford Hospital in Connecticut where she was awarded the Dr. Cornelis Boelhouwer Award in Education & Research. Dr. Richards is a creative and dynamic leader with expertise in the development of addiction and trauma-informed treatment programming, clinical management, clinical supervision, and psychological assessment. She is an experienced clinical director and has managed both private/insurance-based as well as state funded residential programs for patients suffering from addiction and dual diagnosis issues. Dr. Richards’ interests include program development, addiction and trauma, ACT, group therapy, psychological assessment, experiential therapies, and mindfulness-based practices. She is an adjunct professor at Howard Community College where she teaches courses in chemical dependency. Dr. Richards is licensed as a psychologist in MD and PA and is an Approved Clinical Supervisor and Licensed Clinical Alcohol and Drug Approved Supervisor in MD.
Dr. Alfred Forrester is the Medical Director at Maryland Addiction Recovery Center. Dr. Forrester received his undergraduate degree in psychology from Yale University in 1975 and graduated from the Johns Hopkins University School of Medicine in Baltimore, MD, in 1979. He went on to complete an internship and residency in Internal Medicine at the Mount Auburn Hospital in Cambridge, MA; and a residency in Psychiatry at the Johns Hopkins Medical Institutions, followed by a clinical fellowship in Affective Disorders at the same institution. He has received academic appointments at Harvard Medical School, the Institute of Psychiatry and Human Behavior at the University of Maryland School of Medicine, and the Department of Psychiatry and Behavioral Sciences at the Johns Hopkins University School of Medicine.
Board-certified by the American Board of Psychiatry and Neurology, Dr. Forrester has a breadth of clinical and research experience encompassing both public and private sectors, in academic, inner city clinic, hospital, and outpatient private practice settings. He has provided internal medical support on the inpatient services at the Bon Secours Hospital in Baltimore, MD; he has been a full-time attending psychiatrist at the Johns Hopkins Medical Institutions and the Sheppard and Enoch Pratt Hospital; he was the first Director of Psychiatric Services at the Chase-Brexton Health Services; and he addressed mental health and addiction issues among the undergraduate population while serving as a Consulting Psychiatrist at the Towson University Counseling Center.
Dr. Forrester has multiple published research articles in the area of affective disorder among populations of patients following myocardial infarction, traumatic brain injury and spinal cord injury; he is a Lifetime Fellow of the American Psychiatric Association and a member of the American Academy of Addiction Psychiatry, the Maryland Psychiatric Society and the American Medical Association; and his achievements have been recognized by Marquis’ Who’s Who in America and the Continental Who’s Who Registry. After having provided general adult psychiatric services in a private office setting for the past 20 years, with a focus on the pharmacologic management of mood and anxiety disorders and ADHD, Dr. Forrester for the past 2 years has shifted his clinical attention to the management of co-occurring conditions in the context of a comprehensive addictions program. His having joined the staff of MARC in 2017 is indicative of his commitment to working in a multidisciplinary treatment community in which the pertinent biological, environmental and psychosocial influences on patient functioning can be recognized, addressed and remediated, to promote optimal clinical outcomes.
Dustielynn is the Director of Human Resources and Compliance for Maryland Addiction Recovery Center and is a vital asset to the day-to-day operations of the organization. Dustielynn oversees both human resources and compliance at MARC, including staffing, training, and communication and coordination with state agencies and national accrediting organizations to make sure MARC is up-to-date and aligned with state licensing requirements and requirements of The Joint Commission. Dustielynn completed her Associates of Science Degree from Harford Community College. She also graduated from Sanford Brown Institute with her Diagnostic Medical Ultrasound Certificate and completed her student externship at MedStar Harbor Hospital. Before coming to MARC, Dustielynn worked at Michael Kors, one of the nation’s fastest growing luxury retailers. There she excelled through five positions from Sales Associate to Assistant Store Manager in four years. Dustielynn was responsible for the daily operation of the store including sales, operations, administration, marketing, and merchandising. She provided the highest level of customer service by building and maintaining repeat clientele and organizing special events. Outside of work, Dustielynn can be found traveling, boating, enjoying time with those dear to her, and cheering on her beloved Baltimore Ravens and Baltimore Orioles.
Maura Maguire is the Director of Admissions at Maryland Addiction Recovery Center. Maura, along with the entire admissions team, is the first point of contact when a family member or an individual seeking treatment reaches out to MARC seeking help. Prior to her employment at MARC, Maura worked as the Director of Client Services at a substance use disorder treatment facility in Bel Air, MD where she served as the liaison between the clinical and residential staff, provided supervision and guidance to the residential employees, and worked directly with clients in order to provide the best possible care for those struggling with addiction and co-occurring disorders.
At MARC, Maura works alongside the rest of the admissions team, working in collaboration with the clinical and medical team as well as outside professional referents, family members of those seeking help and incoming patients to make the intake process as smooth and efficient as possible. Additionally, she offers ongoing supervision to the admissions staff. Outside of work, Maura enjoys spending time with friends, family, and her two cats.
Director of Business Development
Mallorie Schwartzman is the Director of Business Development at Maryland Addiction Recovery Center. Motivated by her passion to help others, Mallorie takes a grassroots approach to her work, creating important relationships with families, organizations and professionals within the community. She spends her day-to-day cultivating new and strengthening existing relationships in the community and fostering deeper connections to those valued by MARC. On most days you can find her somewhere in the DMV meeting with local professionals, collaborating with other treatment facilities or speaking with families in order to better their education and awareness about addiction and help navigate the treatment process.
After studying Health and Wellness and Business, Mallorie went on to develop multiple new marketing regions for the beverage company Bai Brands. She created and successfully executed plans to build out the brand and foster new growth opportunies in the MidAtlantic region, Southeastern region and Texas. Most recently, she worked at Lululemon where she led Community and Personnel Development work out of Bethesda, MD. Mallorie’s professional experience coupled with her personal experience as a person in long term recovery makes her the perfect community maven for MARC, our professional partners and individuals and families in need. In her time out of the office, Mallorie enjoys spending time with her husband and daughter, hiking, cycling, juicing and trying out new healthy recipes.
Brent Coleman is the Director of Support Services at Maryland Addiction Recovery Center. A Registered Peer Supervisor (RPS) and certified to teach CCAR-Recovery Coach Academy, Brent’s role and responsibilities at MARC include overseeing the overall care and well-being for patients in MARC’s Community Living extended care continuum, as well as supervising and managing MARC’s team of Therapeutic Assistants. Brent works closely with the TA staff to ensure the highest quality patient care and best practices. He strives to provide a supportive and guiding role to all patients as they being their journey of early recovery, so that they will have the necessary life skills and coping mechanisms needed after treatment to sustain their recovery and be productive members of society. Brent began his career in the treatment field at MARC as a Therapist Assistant (TA) in March of 2017 and since that time has constantly worked with patients within the MARC treatment continuum regain their lives and learn to live in recovery. In July 2018 Brent took on the role of Weekend TA Supervisor and from there moving on to become the Evening Supervisor of the TA staff before taking his current role. Brent has a passion for working in the field of addiction treatment to help others that are struggling. This passion is driven not only by his experience of working in the field but also through his own personal process of recovery. Outside of work, Brent enjoys attending concerts, making art and spending time with friends and loved ones.
Colleen Waterfield is the Administrative Director for Maryland Addiction Recovery Center. In her role at MARC, Colleen is responsible for overseeing the daily tasks of the MARC administrative team, including MARC’s Medical Services Coordinator, Office Manager, and Executive Assistant. She works closely with the other members of the MARC management team, offers insight into the daily operations of the program, supervises the administrative team, and monitors the administrative processes, policies, procedures of the MARC administrative workflow.
Colleen initially joined Maryland Addiction Recovery Center in 2015 and has previously held the positions of Therapist Assistant, TA Weekend Supervisor, Alumni Coordinator, and Medical Services Coordinator. Prior to joining the MARC team, Colleen worked in the recovery field as the manager of a women’s sober living residence for the group One Promise where her responsibilities included providing live-in supervision to the house residents, organizing recovery activities, and providing guidance, support and resources for clients in areas of daily living and early recovery. Colleen is passionate in her commitment to help those struggling with addiction which is driven by her own personal experience with addiction recovery. In her down time Colleen enjoys spending time with her family and dogs, reading and watching football.
Dr. Douglas Woodruff is a staff psychiatrist at Maryland Addiction Recovery Center. Dr. Woodruff graduated from the University of Maryland School of Medicine in 1973 and went on to complete a psychiatry residency at UM in 1976. Dr. Woodruff has extensive experience caring for patients in both inpatient and outpatient treatment settings, for both public and private facilities, as well as overseeing mental health services in the industrial EAP setting. Dr. Woodruff was also previously a staff psychiatrist for Sinai Hospital for the organization’s outpatient drug and alcohol treatment program in the 1980’s and 1990’s. He also has worked at a community mental health center and has ran his own private practice for over twenty five years. Dr. Woodruff also received the honor of being the psychiatric editor for the 27th and 28th editions of Steadman’s Medical Dictionary.
Dr. Woodruff’s true passion comes from working with dual diagnosis patients, especially those with ADHD or Bipolar Disorder diagnoses. For a decade he has been able to use an experimental bio-indicator, a blood test not yet FDA approved, which based on the years of data available seemingly would make diagnosing and treatment both mental health issues more efficient and effective. Dr. Woodruff’s using various psychotherapeutic modalities may build the mental and emotional household in which they live, in a way that allows a person to achieve their highest potential. He believes that medication is a starting point in recovery, but it can only act as a foundation upon which therapy and treatment can build on to allow true holistic recovery. At MARC, Dr. Woodruff works with Dr. Alfred Forrester, the rest of the medical staff and the entire clinical staff to create a seamless, collaborative environment to support the best patient care for all MARC clients.
Arielle Seidler is a Family Therapist at Maryland Addiction Recovery Center. Arielle received her Bachelor of Arts degree in political science and gender studies from the University of Pittsburgh (Cum Laude). While pursuing her studies as an undergraduate, she volunteered for the Pittsburgh Action Against Rape crisis hotline and interned with the Sexual Assault Services section of the college counseling center to raise awareness on campus about sexual assault. After completing her undergraduate education, she traveled throughout the West Coast with AmeriCorps, working with a variety of state and city initiatives to build homes and assist high school students with their studies.
She went on to receive her Master’s Degree in Social Work from the University Pennsylvania (Summa Cum Laude). She most recently worked at a community mental health facility in Philadelphia, where she worked with clients struggling with addiction and a variety of other mental health conditions. Arielle led a weekly outpatient group that focused on recovery maintenance, and then she began a weekly men’s group with a focus on recovery and building relationships. Arielle recognizes that all individuals are unique and so are their recoveries from addiction. She uses an eclectic approach to treatment, pulling from a variety of therapeutic styles with her clients to strengthen their personal recoveries. Outside of work, Arielle enjoys dancing, hiking, reading, spending time with loved ones and participating in Crossfit.
Corinne Burnett is the Trauma Recovery Specialist at Maryland Addiction Recovery Center. Corinne graduated from American Musical and Dramatic Academy in New York. Upon returning to Maryland, she began working in special education at Kennedy Krieger Institute. Her work in special education inspired her to return to school in pursuit of a bachelor’s degree in psychology from Towson University. She then earned her master’s degree from University of Maryland, where she specialized in trauma. Corinne combines her background in the arts and her trauma-informed education to incorporate experiential and expressive therapies while treating clients at MARC. Corinne practices EMDR (eye movement desensitization and reprocessing) and brainspotting for patients experiencing trauma and PTSD symptoms as well as dysfunctional patterns related to adverse experiences. Corinne also is a certified yoga nidra practitioner and holds certifications to practice trauma-informed yoga. Passionate about MARC’s mission, she began working at MARC in 2015 as a Primary Therapist and held that position until 2021. Most recently, Corinne has taken on the role of Trauma Recovery Specialist, where she delivers trauma-specific services to patients and families receiving services at MARC.
Megan O’Shea is a Primary Therapist at Maryland Addiction Recovery Center. Megan received her Bachelor of Science degree from Stevenson University in Business Communications and Master’s degree in Clinical Mental Health Counseling from Johns Hopkin’s University’s School of Education. While she pursued her graduate degree, she worked at Upper Bay Counseling and Support Services, a community outpatient center that focuses on co-occurring disorders. While at Upper Bay Counseling, Megan worked with families, couples, and individuals of all ages with emotional and behavioral difficulties, relationship issues, serious and persistent mental illnesses and substance use disorders.
She also ran a weekly group for Upper Bay’s Psychiatric Rehabilitation Program that provided a variety of supportive rehabilitation services for adults with persistent mental health issues both on-site and in the community. Her approach to therapy is strengths-based with a focus on getting in touch with a person’s inner truth and uncovering their level of motivation to change. Megan firmly believes in the importance of the therapeutic alliance; meeting clients where they are and tailoring approaches and techniques as necessary depending on the nature of the client’s situation. Her counseling philosophy is influenced heavily by mindfulness, with a particular emphasis on the need for individuals to have meaningful connections in life. Megan is deeply committed to having a role in reducing the stigma surrounding mental illness and addiction on a global scale. Outside of work, Megan enjoys playing music, spending time with family and friends, and being in nature any way possible.
Alison Merrifield is a Primary Therapist at Maryland Addiction Recovery Center. Ali received her Bachelor of Science in Psychology from York College of Pennsylvania. From there she attended graduate school at Grand Canyon University where she received two Master’s degrees, one in Addictions Counseling, and one in Professional Counseling. While pursuing her graduate degree, Ali worked at Pyramid Healthcare MAT program providing group, individual, and family therapy services to her clients. From there, she worked at a duel diagnosis inpatient facility with a focus on trauma informed care and other specialized therapies. Her creative and upbeat personality aids in keeping her clients engaged and motivated to succeed.
Ali’s approach for treatment is highly concentrated on person centered and strength based approaches understanding and believing every person is unique with incredible potential. She also uses her background as a college athlete/coach to encourage and support patients to step outside of their comfort zones in hopes to achieve greatness. Ali is committed to reducing the negative stigma against mental health and the disease of addiction by trying to educate everyone affected and not affected by addiction or mental health. Outside of work, Ali loves spending time with her family, engaging in physical activity around the sports she loves, being the best aunt she can be, and spreading love and kindness to as many people as she can.
Tara Pistorio is a Primary Therapist at Maryland Addiction Recovery Center. Tara received her Bachelor’s degree from Towson University in Chemical Dependency Counseling and her Master’s degree in Community Mental Health Counseling from McDaniel College. Previously, Tara has worked in many substance use disorder and co-occurring disorder treatment settings as well as outpatient mental health counseling settings where she provided individual counseling and group therapy to adult populations suffering from addiction and mental health issues. Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), and Person-Centered Therapy are the basis for Tara’s therapeutic approach with patients. She strives to connect with and develop a working therapeutic relationship with the patient in an effort to create and sustain lasting life change. Outside of work, Tara enjoys reading, playing with her two dogs, and spending time with family.
Amber Berkhart is a Primary Therapist at Maryland Addiction Recovery Center. Amber received her Bachelors of Arts at Indiana University-Purdue University Indianapolis (IUPUI) and her Masters of Arts degree at The Chicago School of Professional Psychology in Counseling Psychology. While pursuing her graduate degree, Amber provided forensic counseling to adults who were psychiatrically incarcerated at St. Elizabeth’s Hospital.
Following graduate school, she continued providing individual, family, and group psychotherapy to court-mandated youth involved in the criminal justice system. By using a combination of Motivational Interviewing, Cognitive Behavioral Therapy, and Family Systems Therapy, Amber strategizes with the individual and family in cultivating long-term change based on the family’s needs. Before coming to MARC, Amber spent time performing counseling services and lifestyle interventions in a scientific research setting, providing supportive services and aiding clients in creating positive life changes in attitudes, behaviors and overall health. Outside of work, Amber enjoys reading as much as possible, playing with all four of her pets, and spending time with loved ones.
Erica Mullinix is a Primary Therapist at Maryland Addiction Recovery Center. Born and raised in Baltimore, Maryland, Erica earned a Bachelors Degree in Psychology with a concentration in Human Development from Roanoke College in Virginia. After completing her undergraduate degree she obtained a Masters Degree in Clinical Psychology from Loyola University. As a graduate student, Erica interned at the Loyola Clinical Centers where she administered psychoeducation testing to children with suspected learning disorders and ADHD, then completed a second internship at a local community college outpatient substance use disorder treatment program. Prior to working at MARC, Erica provided outpatient substance abuse counseling a local nonprofit treatment facility, where her duties included facilitating individual and group therapy as well as a DUI education group. She is certified to provide both domestic violence victim and perpetrator services, with much of her previous experience including providing therapy to perpetrators of domestic violence who concurrent presented with a substance use disorder. Erica’s therapeutic style is one that gives patients the support and space they need to work through the things they’ve been holding onto, approaching treatment in a way that is warm and empowering to patients and helps them challenge and change what’s holding them back. In her space time, Erica enjoys weightlifting, cooking, and spending time with her dog.
Laura Kendal is a Primary Therapist at Maryland Addiction Recovery Center. Laura received her Bachelors of Arts in Cultural Anthropology & Sociology from UMBC. She then spent five years living abroad in Israel teaching English where she developed a passion for helping others and working in a collaborative setting. After returning to Baltimore from abroad, Laura began pursuing her Master’s degree in Mental Health Counseling from McDaniel College as well as a specialized degree in drug and alcohol counseling from CCBC. Laura is committed to helping remove the stigma around mental health and addiction and helping those who struggle find recovery. Laura originally joined MARC as a Therapist Assistant. From that position, she transitioned to the position of Vocational Counselor, and eventually moved into her current role of Primary Therapist. Laura uses an eclectic approach in her therapy in order to address each individual client’s needs. Outside of work Laura enjoys traveling, and spending time with her family and two dogs.
Kyle Aaron is the Vocational Therapist at Maryland Addiction Recovery Center. Kyle received his Bachelor of Arts degree in Psychology from Louisiana State University and Master’s degree in Marriage and Family Counseling from Southeastern Louisiana University. While pursuing his graduate degree, Kyle found his passion for working with young adults with substance use disorders while providing counseling in an inpatient treatment setting. Kyle then went on to work for St. Christopher’s Addiction Wellness Center in Louisiana, providing group and individual therapy for clients and their families as well as working as a clinical director in the residential setting.
Kyle employs an integrative approach in working with clients using techniques from psychodrama, Jungian Analytical Therapy, Internal Family Systems and Schema Therapy. He trusts the core of what brings about change is person-centered and existential through helping create a sacred space where clients can mobilize inner courage and curiosity to confront the human condition in a compassionate way. Kyle believes that finding a calling is an essential part of maintaining long term recovery. As the Vocational Therapist at MARC, Kyle oversees the vocational program for patients as they prepare for, find, and engage in employment during treatment and learn to live in recovery. In his free time, Kyle enjoys watching movies, playing board games, taking his dog on long walks and spending quality time with loved ones.
Sarah MacDonald, CSC-AD
Collegiate Recovery Specialist
Sarah MacDonald is the Collegiate Recovery Specialist at Maryland Addiction Recovery Center. In this role, Sarah works with MARC patients to assess their readiness to reengage in their education, facilitates weekly meetings, and provides academic counseling for patients and information updates to families. Prior to coming to working at MARC, she was employed as a nanny and personal assistant where she discovered and developed a passion for helping others. In 2016, Sarah joined the team at Maryland Addiction Recovery Center as a Therapist Assistant in the extended care community living treatment program, working directly with MARC patients and supporting and collaborating with MARC’s clinical and medical teams. Sarah worked as the Office Manager until 2018 where her duties and responsibilities include supervising administrative staff, maintaining and coordinating relationships with key vendors, overseeing office systems, supporting key company personnel and assisting with special projects. Sarah completed a clinical internship in 2018 and holds a degree in chemical dependency counseling. As MARC’s Collegiate Recovery Specialist, Sarah is involved in the MARC partnership with Caron Treatment Center’s and Caron’s Collegiate Success program and works closely with Jonathan Saltzburg, Executive Director of Collegiate Recovery Services at Caron, and other Caron staff to implement Caron’s proven collegiate programming for all MARC patients beginning or continuing their college education during treatment and recovery. She is a lifelong learner and is eager to continue growing professionally with MARC. In her free time, Sarah enjoys spending time with family and traveling with her husband.
Amanda Winfield is an Intake Specialist at Maryland Addiction Recovery Center. Born and raised in Rhode Island, Amanda received her Bachelor of Arts in Psychology and Social Work from Rhode Island College. Amanda is currently a certified drug and alcohol trainee. Prior to working at MARC, Amanda was an addiction counselor who was responsible for maintaining an individualized case load while also facilitating outpatient (OP) and Intensive Outpatient (IOP) programming for individuals affected by substance use disorders and co-occurring disorders.
Amanda is passionate about this field of work and feels she has the unique capacity to balance personal experience, knowledge, and clinical experience to outreach patients and their families. At MARC, Amanda handles clinical intakes for patients entering MARC’s continuum of care. Outside of work, Amanda enjoys spending her free time traveling and exploring different cultures, as well as watching football.
Tim Holt is an Intake Specialist at Maryland Addiction Recovery Center. Born and raised in Wilton, Connecticut, Tim received his Bachelor of Psychology from St. Michaels College and his Master of Social Work from Sacred Heart University. Currently, he is working towards becoming a licensed social worker in the state of Maryland. Prior to his employment at MARC, Tim worked as a social worker at an inpatient treatment facility in Connecticut that specialized in treating addiction and co-occurring mental health issues. During his time there, Tim was responsible for carrying a 5 patient caseload, running clinical groups, conducting individual therapy sessions, and discharge planning. Before becoming a social worker, he worked as a case manager at a sober living for young adults in Connecticut, and has also worked as a sober coach and sober companion in Manhattan. Outside of work, Tim enjoys spending his free time golfing and fishing.
Caroline Farrell, LSW
Community Outreach Specialist
Caroline Farrell, LSW, is the Community Outreach Specialist at Maryland Addiction Recovery Center. Caroline received her Bachelor’s in Social Work from Temple University in Philadelphia and her Master’s in Social Work from Bryn Mawr College. She began her career focused on clinical work, first working as a case manager and then a clinician in a variety of different setting, including inpatient substance use disorder rehabilitation, outpatient addiction treatment, a partial hospitalization program (PHP) and an intensive outpatient (IOP) program for mental health, and collegiate recovery. After several years as a clinician in direct client care, Caroline shifted her focus to business development in hopes of continuing her journey to fight the disease of addiction. Her clinical expertise, personal experience as a person in long-term recovery, and passion for the highest quality care allows her to be a valuable resource to individuals, families, behavioral health professionals, and community members who are interested in exploring treatment options and recovery resources. As the Community Outreach Specialist at MARC, Caroline is based in the Greater Philadelphia region, with a specific focus on the Main Line. Caroline is also a 200-hour certified yoga instructor and has completed training for yoga in trauma and addiction. She teaches a weekly class for individuals in recovery for a non-profit located in Narbeth, PA, and believes tending to the mind, body, and spirit are all vital parts of sustainable recovery.
Jacqueline Neubauer is the Evening TA Supervisor at Maryland Addiction Recovery Center. In her role at MARC, she oversees the TA support staff during evening shift. Jacqueline’s primary purpose is to create a safe environment for patients to feel heard and understand, while also making sure the TA staff is supported to provide the best care possible to MARC patients. Prior to her current role, Jacqueline began her career as a Therapist Assistant (TA) at MARC in June of 2018, working directly with patients and offering them guidance in their journey of early recovery. She then was promoted to the Weekend Evening Supervisor of the TA staff before taking on her current role. Jacqueline has always had the desire to help others and once she found personal long-term recovery she realized the best way to do that was by helping others find a similar path in freedom from addiction. Jacqueline is a Registered Peer Supervisor (RPS.) In her free time, she finds enjoyment within nature and spending time with her animals.
Corey Long is the Support Services Specialist at Maryland Addiction Recovery Center. In his role at MARC, Corey oversees the logistics of MARC’s Community Living extended care patient’s medications, coordinates initial training for all new members of the MARC TA Support Services staff, and works with the Director of Support Services to ensure that all of MARC’s policies and procedures are upheld within the support services department. Corey’s organizational aptitude and vast knowledge of all of MARC’s departments allows him to provide the highest quality care for patients and support for the recovery support staff. Corey’s passion for helping those in need is derived from his own personal recovery journey, which started as a patient at MARC in February 2014. After graduating the program and living in recovery for several years, Corey returned to MARC as an employee and was hired as a Therapeutic Assistant. Over the years, he has taken on many different responsibilities such as Weekend TA Supervisor and Alumni Coordinator before transitioning into his current role. Being able to empathize with MARC’s patients through the lens of an alumni has been paramount to Corey’s ability to provide care. Outside of work, Corey enjoys cooking, watching and playing sports, playing music, and spending time with his wife and dog.
The Maryland Addiction Recovery Center Community Living staff of Therapist Assistants work directly with MARC therapists and medical staff as a direct extension of the clinical team to assist them in providing structured, clinically appropriate patient oversight, patient care, education and maintaining a safe therapeutic community.
The team work with patients to address challenges, strengthen tools, overcome barriers and enhance therapeutic work in order to aid patients in transitioning from addiction to recovery. It is the Community Staff’s job to create trust and ensure safety with patients, maintain communication with clinical staff and assist with patient issues, monitoring and continued life skills building while a patient is in treatment.
April Weider is the HR Specialist at Maryland Addiction Recovery Center. April graduated from Penn State University with a Bachelor’s degree in Management and a minor in Entrepreneurship. She grew up in Pennsylvania and moved to Maryland in 2018 a few months before she started working at MARC. Prior to her work at MARC, she worked in Human Resources for 2 years. Outside of work, April enjoys spending time with family and going to the beach.
Erin Kelley is the Compliance Specialist at Maryland Addiction Recovery Center. In her role at MARC, Erin collaborates with staff to ensure all departments are compliant with State and Federal regulations, as well as with standards of The Joint Commission. It is Erin’s belief that maintaining the highest standards and practices in compliance across the organization is critical in delivering best-in-class patient care. Prior to her current role, Erin was the Office Manager at MARC. Erin received her Bachelors of Science degree in Business Administration from Elon University. Erin’s position at Maryland Addiction Recovery Center allows her to combine her desire of working with others with her passion for recovery from addiction. In her free time, Erin enjoys spending time with her friends and family, especially her son. She also enjoys being active, including running, playing and watching sports.
Terri Williams is the Executive Assistant at Maryland Addiction Recovery Center. Terri received her Bachelor’s degree in Human Services from St Joseph’s College in 2019. Prior to working at MARC she completed two internships, one at Kingsboro Addiction Treatment Center and the other at the Mayor’s Office For Human Services in Baltimore. Five days a week she facilitated routine trips with the outreach team for the mayors office to hospitals and parks escorting the homeless to shelters and designated areas of refuge during the winter months. While interning at Kingsboro, Terri worked on the women’s unit where she administered biopsychosocial assessments to incoming patients,, facilitated groups therapy, updated client files, and prepared discharge paperwork. Before moving to Maryland, Terri lived in New York City where she started her professional career in Accounts Receivable for MPS Parking. The duration of her time at MPS Parking was spent as a CPA’s assistant overseeing tasks such as K1’s, reconciliations, and preparing tax documents for over 100 garages within the company. At MARC, Terri oversees the patient billing and is the line of communication between a patients guarantor and MARC, as well as supports MARC’s executive and administrative teams. It is Terri’s goal to make patient billing and financials as effective, comprehensive, and stress-free for all MARC patients and their families.
Kim Letke is the Office Manager at Maryland Addiction Recovery Center. Kim received her Bachelor’s degree in Elementary Education from Shippensburg University and her Associates degree in Human Services from Harrisburg Area Community College. Kim taught K-5th grade while facilitating a teacher instructional lab providing coaching and development for teachers in Prince George’s County Public Schools. Prior to working at MARC Kim worked as an executive assistant for Joe Letke Inc., a home improvement business, while raising her three daughters. During this time Kim also enjoyed being an active member of the PTA and substitute teaching at Dulaney High School and Ridgely Middle School. Kim manages the day-to-day operations of MARC’s clinical office while providing varied secretarial and administrative duties for the therapists. Kim strives to make the processes at MARC’s clinical office run smoothy and the patients and their families’ visits to MARC comfortable and stress-free. Kim enjoys hiking, camping, boating, scrapbooking and spending time with her family.